Crisis Intervention and Behavioral Support

This essential course trains direct care staff in crisis intervention techniques and positive behavioral support strategies for youth. Staff learn to identify escalation patterns and implement preventive interventions before situations become critical. The training covers physical intervention techniques as a last resort while emphasizing verbal de-escalation and environmental modifications. Practical exercises teach staff to maintain safety while preserving therapeutic relationships during and after crisis situations.

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⚠️ Important Notice: To comply with California Title 22 regulation, it is mandatory to complete the full required time for each section in order to receive credit.

➡️ Each section has a required time to complete. Check the course outline below to see how long each section takes. You must spend the full time in each section before moving to the next one.

Course Objectives

Upon completing this course, participants will be able to:
  • Identify early warning signs of behavioral escalation and implement preventive interventions
  • Apply verbal de-escalation techniques and environmental modifications to reduce crisis situations
  • Use physical interventions safely and appropriately only when necessary to prevent harm
  • Maintain therapeutic relationships and process crisis events with youth after incidents occur

Location of Course:

123CEU.COM

Teaching Methods

Teaching methods will include the use of multiple video presentations, ebook, and PDF accompanying question/answer sections. Upon completion of the course, key points and references are available in a PDF format for students to refer to post-class and use in their business. A certificate of completion will be provided at the end of each course.

Method of Course Evaluation by Participants: 

There will be a required course evaluation form before a certificate is awarded.

Method of Evaluating Participants:

For each credit hour, there will be 4 quizzes consisting of 5 questions each pertaining to the testing of knowledge of the module.

Method of Verifying Active Student Participation for Course Duration (for Self-Paced courses only):

123ceu.com offers several ways to monitor user engagement and ensure active student participation in self-paced courses. These methods include tracking activity reports, events logs, user progress, course insights, gradebooks, video analytics, and more. A certificate will only be awarded after the student has successfully finished all mandatory sections of the course.